Privacy Statement for Laser Creations Company

Effective Date: 01 March 2025

At Laser Creations Company, we are committed to protecting and respecting your privacy. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal information when you visit our website, shop with us, or interact with our services.

1. Information We Collect

We may collect the following types of personal information when you visit our website or use our services:

  • Personal Identification Information: This includes details such as your name, email address, postal address, phone number, and payment information.
  • Usage Data: We may collect data about your interactions with our website, including your browsing behavior, IP address, browser type, and pages visited.
  • Transaction Data: We collect information related to your purchases, including order history, shipping information, and payment details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To fulfill your orders, process payments, and deliver products to your specified address.
  • Customer Support: To respond to your inquiries, provide customer service, and improve our support services.
  • Marketing: To send you promotional emails, newsletters, and updates about products or services that may interest you (you can opt-out at any time).
  • Website Improvement: To analyze website performance and improve user experience, including personalizing content and advertisements.

3. How We Share Your Information

We may share your personal information with the following parties for business purposes:

  • Service Providers: We may engage third-party vendors and service providers who help us with payment processing, shipping, and marketing. These providers are obligated to protect your information and only use it for the specific purpose for which it was shared.
  • Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, protect our rights, or prevent fraud.

4. Security of Your Information

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain data processing activities.
  • Withdraw consent where processing is based on consent.

To exercise these rights or if you have any questions about your personal data, please contact us at 083 658 3207.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. You can adjust your browser settings to refuse cookies or notify you when a cookie is being sent.

7. Third-Party Links

Our website may contain links to third-party websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites you visit.

8. Children’s Privacy

It is not our intention to collect information from minors under 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child, we will take steps to delete that information.

9. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Statement periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Statement or your personal information, please contact us at:

Laser Creations
263 Main Road, Paarl, 7646
Email: info@lasercreations.co.za
Phone: 083 658 3207

By using our website and services, you consent to the terms outlined in this Privacy Statement.